Three engagements, each starting with diagnosis.
Every engagement begins the same way: I understand the operation first, then recommend the smallest change that makes the biggest difference.
ARCOS Operations Audit
I diagnose how the business actually runs: where work is repeated, where data breaks, and where you are paying for the same thing twice. You get a decision document, not a sales proposal.
- 01Systems and data-flow mapping
- 02Risk, bloat and dependency review
- 03Automation opportunities, ranked
- 04AI opportunities where they hold up commercially
- 05Quick wins available in the first month
- 06Implementation roadmap with indicative investment
Automation and Systems Implementation
I build the improvements identified in the audit or an agreed brief, designed to fit your existing operation rather than replace it wholesale.
- 01Workflow automation across order and customer handling
- 02Payment and POS process improvements
- 03Reporting automation and management views
- 04Integration work between commerce, ERP and fulfilment
- 05App and plugin consolidation
- 06Exception and anomaly alerting
WooCommerce AI Custom Plugins
Focused custom development for the cases where off-the-shelf products do not fit cleanly. I build it to be maintainable, documented and owned by you.
- 01Internal admin and operational tooling
- 02Order, refund and payment logic
- 03Reporting modules and API connectors
- 04B2B and wholesale ordering workflows
- 05AI-assisted triage where it saves real staff time
- 06Lightweight replacements for bloated plugin stacks
What I typically find in an audit.
DRAG · OR USE ARROW KEYS
Replace multiple plugins with cleaner custom logic
Consolidate overlapping functionality into one maintained module and retire the licences behind it.
Automate recurring order administration
Remove the repeated status changes, exports and internal notifications that consume staff hours weekly.
AI-assisted management reporting
Assemble commerce, payment and POS data into a weekly summary with exceptions worth acting on.
Improve payment failure workflows
Group, categorise and surface failed transactions so support resolves them instead of investigating them.
Connect online and in-store operations
Align stock, orders, returns and customer records so staff stop reconciling by hand.
Automate internal customer-service tasks
Route, classify and pre-fill responses for the enquiry types that repeat every single day.
Improve B2B and wholesale ordering
Structured request handling, account pricing and approval flows that do not rely on email threads.
Exception and anomaly alerts
Detect the unusual (failed syncs, margin drops, stock variance) before it reaches the customer.
Reduce manual reconciliation
Match gateway, bank and store records automatically and escalate only genuine discrepancies.
Simplify pickup and delivery workflows
One process for staff across channels, with clear status visibility for customers and the team.
Got any questions?
Ask me directly. I answer them myself.
No. I work on eCommerce operations and systems. AI is one option among automation, integration, custom development or simply removing technology.
No. Identifying the right opportunities is the core of the audit. It starts with how your business currently runs.
Both. WooCommerce is where my deepest technical work sits, but the audit covers Shopify, POS, payments and connected business tools.
Yes. I can define the opportunity and architecture, then work alongside your internal team or agency.
Often. Part of the audit is finding overlapping, costly or unstable tools and deciding what can be consolidated or removed.
Yes. I work remotely with businesses across Australia and Europe.
Still unsure whether this fits your business?
Book a callReady to see what’s actually slowing you down?
Book a call and we’ll talk through your systems, your team’s workload and where the biggest wins are likely to sit.